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Complaints Taxi Drivers Sydney5/26/2023 ![]() ![]() There is very limited actions that can be taken with regard to criminal matters. In the event of an emergency, you should contact Victoria Police on 0. We cannot immediately respond if you are involved in an altercation with an organisation or an individual. Multi- Purpose Taxi Program fraudulent transactionsfare disputesissues against a Network Service Provider (NSP)toutingroute issuesdriver cleanlinessconcerns about TSC products or services. The types of issues you can complain to us about include: driver behaviour, knowledge or safetyfare refusalvehicle safety/condition. We can investigate industry related complaints about organisations or individuals who work in the taxi, hire vehicle or driving instructor industries. ![]() You can use the online feedback facility to provide feedback or make a complaint. The Taxi Services Commission (TSC) is responsible for ensuring Victorians receive quality service from the industries we regulate. Customer feedback and complaints handling.
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